How Pointfuse Gained Enormous Flexibility with Zentitle
Digital construction company expands from node-locked licensing to flexible account-based and square footage pricing models.
The Challenge
Pointfuse had limited ability to support new value-based licensing models, significant licensing-related support issues, poor visibility into client usage patterns, and a strained relationship with their previous licensing vendor. Their traditional node-locked model couldn't scale with evolving customer needs.
The Solution
Implemented Zentitle to enable diverse licensing models including node-lock, account-based, and innovative square footage-based pricing. Gained comprehensive usage analytics showing user engagement, location data, and product trial adoption. Automated previously manual processes and enhanced reseller relationships through flexible pricing capabilities.
Key Features Implemented
The Results
Pointfuse achieved enormous licensing flexibility, expanding from traditional node-lock to account-based and square footage licensing. Support response time dramatically improved from 24 hours to minutes. The customer experience transformed to "clean, smooth and easy" with instant feature additions and real-time license upgrades. Partnership with Nalpeiron became collaborative and responsive.
"Zentitle gives us the flexibility we were looking for to easily create, test and deploy brand new licensing models that align the value delivered. We have a relationship with Nalpeiron which we didn't have with our previous vendor. It's been a great partnership."